SHIFT-FRIENDLY LEARNING

Call Center Agent Survival Kit

Short, practical guidance for busy agents: mini insights, quick self-checks, reflection prompts and a bonus toolkit. Built to reduce burnout, sharpen performance, and deliver measurable results fast.

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Shift-ready tools: the Call Center Agent Survival Kit

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SHIFT-FRIENDLY LEARNING

Call Center Agent Survival Kit

Short, practical tools for customer service professionals — mini insights, quick self-checks, reflection prompts and a bonus toolkit designed to fit between shifts. Instant downloads, clear pricing, and worldwide free shipping for physical copies.

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Call center agent wearing headset

Shift‑friendly tools for call‑center professionals

The Call Center Agent Survival Kit: bite‑sized insights, quick self‑checks, practical tools and a bonus toolkit you can use between shifts — available as ebook, audiobook, or physical copy.

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Latest Releases — Shift‑Friendly Guides

★★★★★

“The Call Center Agent Survival Kit fits into real shifts — short insights, quick self-checks, and tools I use between calls. I noticed calmer responses and steadier performance after the first week. The audiobook version, narrated by Doreen Karwitha, makes practice easy while commuting.”

Aisha N., Senior Customer Service Agent

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Fast, encrypted checkout for all digital purchases — pay confidently with card or mobile money and receive instant access to your downloads.

Free Shipping

Physical editions ship worldwide at no extra cost — clear pricing and free delivery so you can focus on learning, not logistics.

Easy Returns

Digital purchases are delivered instantly and are non‑refundable; physical copies damaged in transit are replaced — contact support within 7 days for assistance.

Order Tracking

Keep tabs on physical shipments and get instant download links for digital orders. For delivery or access help, reach support@urbansyncmedia.co.ke or WhatsApp +254 777 494910 (Mon–Sat, 9–18 EAT).

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Call Center Agent Survival Kit — shift-friendly tools you can use today

Short, practical lessons with quick self-checks, reflection prompts, and a bonus toolkit that reduces burnout and raises consistency—designed for real shift schedules. Instant downloads and free worldwide shipping on physical copies.

Buy Kit
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