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Questions about the Call Center Agent Survival Kit, downloads, or support? We’re here to help — direct, practical assistance so you can get back to work with confidence. Contact us by email or WhatsApp; typical replies arrive within 24 hours on business days.
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Physical copies ship worldwide with no shipping fee. Expect confirmation emails and tracking details as soon as your order ships.
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Digital purchases are final; physical books damaged in transit are replaced. Email support@urbansyncmedia.co.ke within 7 days with photos and your order number for a prompt replacement.
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Track shipments from dispatch to delivery. If you need help, message our support line on WhatsApp +254 777 494910 or email support@urbansyncmedia.co.ke — typical reply within 24 hours on business days.
Support
Need help with a purchase or download?
If you have questions about the Call Center Agent Survival Kit, instant downloads, or shipping for physical copies, we’re ready to help. Contact us by email at support@urbansyncmedia.co.ke or WhatsApp +254 777 494910. Support is available Mon–Sat, 9:00–18:00 EAT; we typically reply within 24 business hours.
